What is arbitration?

Arbitration is a form of dispute resolution where the disputing parties refer their disagreement to a mutually acceptable, knowledgeable, independent third party – an individual arbitrator or tribunal - and agree in advance to be bound by their determination following the presentation of each party's case. A tribunal may consist of any number of arbitrators, although, odd numbers are preferred to avoid a tie decision. Arbitration is an alternative to pursuing a court action, and generally, just as final and binding. This finality differs from mediation which is non-binding without the parties signing a settlement agreement.

Conduct of such arbitrations is governed by the Arbitration Act of Ontario and the Arbitration Agreement parties will be asked to sign before the process commences. There are several advantages to arbitration compared to utilizing the courts to resolve disputes. Firstly, arbitration is faster and less costly. Disputes pursued in court can often take many years. However, with arbitration, these same disputes can be resolved in weeks or months. Arbitration is also conducted in private and is only made public with the consent of all parties to the dispute. This can ensure that confidential business information and personal affairs do not become public knowledge and available to competitors and others that you may not wish to become privy to such information as would happen within the court system. Further, should the dispute involve a complex matter, you and the party with whom you are in dispute may choose your arbitrator on the basis of his or her expertise and experience in your field. This opportunity would not arise in pursuing a court action.